Privacy policy

This Privacy Policy explains how Mini Scents ("we", "us") collects, uses and protects your personal data when you visit our website or buy from us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Who is responsible for your data

The data controller is [PENDING: company legal name], trading as Mini Scents. You can contact us about privacy at any time at contact@tryminiscents.com.

2. Data we collect

  • Contact and order details: name, email address, phone number, billing and shipping address, and the products you order.
  • Payment information: payments are processed by our payment providers through Shopify's checkout. We do not store your full card details.
  • Account information: if you create an account, your login details and order history.
  • Communications: messages you send us by email or through our contact form.
  • Device and usage data: IP address, browser type, pages visited and similar data collected through cookies and similar technologies.

3. Why we use your data and our legal basis

  • To process and deliver your order and handle returns: performance of a contract.
  • To answer your questions and provide customer support: performance of a contract or our legitimate interest.
  • To send marketing emails, only if you have subscribed: your consent, which you can withdraw at any time.
  • To keep the website secure and prevent fraud: our legitimate interest.
  • To meet legal obligations, such as tax and accounting records: legal obligation.
  • Analytics and advertising cookies: your consent, given through the cookie banner.

4. Who we share your data with

We share personal data only as needed to run our store:

  • Shopify, which hosts our store and processes orders.
  • Payment providers, to process your payment.
  • Shipping carriers (DHL, FedEx, GLS or DPD), to deliver your order.
  • Email and marketing tools, if you have subscribed to our newsletter.
  • Authorities, when we are legally required to do so.

We do not sell your personal data.

5. International transfers

Some of our service providers, including Shopify, may process data outside the European Economic Area. When this happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

6. How long we keep your data

We keep order data for as long as required by tax and accounting law. We keep marketing data until you unsubscribe. Other data is kept only as long as needed for the purposes described above.

7. Cookies

We use essential cookies to make the store work, such as your cart and checkout. Analytics and marketing cookies are only used with your consent, which you can change at any time through the cookie banner. See our Cookie Policy for more details.

8. Your rights

Under the GDPR you have the right to:

  • access the personal data we hold about you;
  • correct inaccurate data;
  • ask us to delete your data;
  • restrict or object to certain processing;
  • receive your data in a portable format;
  • withdraw your consent at any time, without affecting earlier processing.

To exercise any of these rights, email us at contact@tryminiscents.com. You also have the right to lodge a complaint with the data protection authority in your country.

9. Children

Our store is not intended for children under 16, and we do not knowingly collect their personal data.

10. Security

We use appropriate technical and organisational measures to protect your personal data. No method of transmission over the internet is completely secure, but we work to keep your information safe.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page.

12. Contact

For any question about this Privacy Policy, email us at contact@tryminiscents.com.